The University of Arizona BookStores
Inclusive Access

Inclusive Access FAQ

What is Inclusive Access?

The Inclusive Access program is a new textbook model in collaboration with top publishers that converts books into digital content. All students in a class buy into the content, lowering the cost for everyone. All students in that class also get access to the content on the first day, and won't be billed for it until after the drop/add date.

How much does Inclusive Access cost?

Prices are negotiated and vary depending upon the course materials chosen by the instructor, but are lower than competitive market rates.

How will I get my access code?

If your instructor is using Inclusive Access, you are already enrolled. You will be notified via email prior to the start of class with access instructions, the discounted pricing and information on opting out.

How do I pay for my access?

The access is free through the add/drop date. After that, all enrolled students who have not opted-out of the program or dropped the course will have the discounted price billed to their Bursar account. The BookStore charge will appear on your Bursar Account as "UABKS-Inclusive Access CRS MTL." No waiting in line with a heavy, expensive book!

What does it mean to opt-out?

If you do not wish to participate in Inclusive Access, you have until the add/drop day to opt-out of the program online (the opt-out procedure will be outlined in your emailed information). If you opt-out by the deadline given, access to the online content will be turned off and you will not be billed.

I opted out by mistake and realized that I still need my access. Can I opt back in?

Yes if it's before the add/drop deadline. Simply email the Inclusive Access team at to request that your access be reinstated.

I did not opt-out, but I did not register my access or use the online platform. Will I still be billed?

Yes. All students who are enrolled in a course using Inclusive Access are automatically considered part of the program. To avoid being billed you must opt-out online before the add/drop deadline.

I dropped the course. Do I still need to opt-out?

Students who drop the course before the add/drop deadline (usually within the first 10 days of class) will automatically be "opted out" and will not be billed. There are no refunds for students who drop after the add/drop deadline.

I forgot to opt-out and missed the deadline. Can I get a refund now?

Once billing has been completed, there are no refunds.

I didn't get an email about my course, but other students in my class did. Was I sent an email?

I have further questions that were not addressed. Who do I contact?

If your question wasn't answered in this FAQ,

For Inclusive Access questions email the digital course materials team at

If you have general inquiries about the course itself, please contact your instructor directly.

Enter your email to stay up to
date with sales and events!
Sign Up »
UA BookStores | 1209 E. University Blvd. | P.O. Box 210019 | Tucson, AZ 85721 | © 2017