General Shipping Information

• Orders are shipped Monday through Friday, excluding holidays.
• We utilizes UPS for our delivery purposes. USPS is used in special cases such as shipping to PO box addresses.
• We do not ship international. Additional shipping rates may apply for areas outside the Contiguous United States ("The lower 48")
• Estimated delivery dates cannot be guaranteed as inclement weather and other factors may interfere with our delivery companies.
• Orders placed after 12pm (Noon) Arizona local time will be shipped with the next business day's orders.
• Orders may be shipped in multiple packages depending on whether items ordered are split between different store locations
• High value orders will required a delivery confirmation signature.
• Certain orders involving oversized items will require additional shipping charges. You will be notified of any additional charges prior to shipping. Only Ground shipping is available for these items and all orders will automatically be changed to ground shipping if another method is chosen.

• We’ll hold items at the store for 7 days — if you don’t make it in by then, we’ll automatically cancel and refund the order. If you don’t want it to be canceled, please contact us to extend your pickup time.
• Course related materials not picked up within 7 days of charged date will be considered abandoned. Abandoned product will be made available for resale and all original charges are non-refundable